Trying to update from a bronze to silver. Filled out all of the info and want to publish and it won't let me saying that there is an error. Can you help?
You should now be able to save and publish your Profile. After taking a look at your profile, I noticed your saved programs are missing required information such as Population Served and Geographic Area Served. Please update these sections for each program to achieve a Bronze seal.
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Good Afternoon Debbie,
I apologize for the inconvenience. I have forwarded your organization's information to our IT Department to fix the issue for you. I will follow up as soon as I receive an update.
Community Support Specialist
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