I am unable to claim my nonprofits GuideStar page - it gives me an error message that the page is unavailable and that the tech support was notified. What does that mean? Will I be contacted on how this will be fixed/addressed?
Thank you for sending me your organization's information. I have bestowed you permission to manage the GuideStar profile for Kaplan Educational Foundation. If you are currently signed into GuideStar, please sign out and back in to reset the page.
I'm also including a link from our "Learn How To" section of the Community that includes documents with instructions to assist you with updating your organization's profile: Learn How To
Please let me know if you need any further assistance.
Have a good day!
Community Support Specialist
Good Morning Rhonda,
Thank you for contacting the GuideStar Community.
I would be happy to assist you. Could you send me the EIN number for your organization so I can research this further.
Thanks, Robin. 20-0495155 - the Kaplan Educational Foundation
*Rhoda Tamakloe **| *Director of Operations
Kaplan Educational Foundation | 750 Third Ave, 7th Floor New York, NY 10017
Office: 212.974.2747 | Mobile: 347.753.4641 | Fax: 212.492.5806
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