Hi there, I'm trying to update my nonprofit profile. The nonprofit is Providence Health & Services - Oregon and the EIN is 93-0386906.
Our authorized official (Mary Healy) registered and was given permission to update the profile. She recently received a message telling her to "press submit" and she went online and "published."
She also requested that I be added as a "manager" so that I could update the profile. I received a welcome email, but when I try to "Update Nonprofit PRofile" and I enter the EIN above, I get a message saying that they cant' find the organization.
This is a really urgent matter because one of our funders needs our Guidestar profile updated in order to complete the final stages of the award.
Can you help me understand why I am not able to find my organization by searching for the EIN after I press "Update Nonprofit Profile?"