I updated our status last week to Silver, and received confirmation that we would see an update in 24 hours. However, it is still showing Bronze status. Please advise. Thank you.
Good Morning Michelle,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, the Bronze level of your organization is not 100% complete.
The following sections need to be completed:
I'm including a link from our Learn How To section of the Community that includes instructions to assist you with updating the Bronze Level: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members
Once you update this information, save and publish, your organization will then achieve the Silver Level. Please allow 20-30 minutes to see the changes on your GuideStar profile page once you publish.
Hope this helps. Please let me know if you need any other assistance.
Community Support Specialist
Thank you. I will give this a try. Very strange though because we had
Bronze status a few months ago -- ie: the "meter" showed 100% and I was
able to download the Bronze badge.
On Tue, Feb 27, 2018 at 10:22 AM, robin.burdick <firstname.lastname@example.org>
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