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Questions re:  Profile and Receiving Donations made on Guidestar

Question asked by hopeandfriendship Champion on Feb 26, 2018
Latest reply on Feb 26, 2018 by robin.burdick

Good morning!  


I have four questions.  


1.  I have created a donate button on Guidestar.  Thank you for this opportunity.  Is it as simple as receiving a check from the two companies (I think they are called Kimbia and K Fund?), whenever there is a donation made to our organization through Guidestar?  Are these distributed monthly or quarterly?


2.  On the landing page once you click on your organization, it says to list a "Problem", but once I go to the Edit Form page, there is no section asking about listing a "Problem" that our organization is trying to solve.


3.  When a person goes to Guidestar and does a search to find our organization, there is a brief summary underneath our name that doesn't clearly state the most important information when someone is searching quickly to find out what it is we offer.  How can I update that?  It doesn't appear on the Edit Form and I am not sure how or who created it.  


Thank you for your time and all of your efforts on helping non-profits.