How do make sure you have the correct address to send check donation from someone donating their birthday to our nonprofit on facebook
Good Morning Jodi,
Thank you for contacting the GuideStar Community.
First, you can go to our website www.guidestar.org and search for your organization by name or EIN number to see the address that is appearing for your organization.
Second, you can request permission to manage your organization's profile. Please click on the following link to learn how to request permission to manage your organization's GuideStar profile: Claim/Request Permission to Update your Organization's Profile. Once your request has been approved you will then be able to sign in and verify your organization's address and make changes if necessary.
I'm also including a link from our Learn How To section of the Community that includes documents with instructions to assist you with updating your organization's profile: Learn How To
GuideStar sends updates to Facebook twice a monthly, typically around the middle and end of the month.
Please let me know if you need any further assistance.
Community Support Specialist
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