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Transfer of earned funds to new profile name on Amazon Smile.

Question asked by karengodbout on Feb 26, 2018
Latest reply on Feb 26, 2018 by karengodbout

We recently update our profile name for Amazon Smile and the funds already raised do not show up when we switch to our new profile name of Mater Dolorosa School (Holyoke).  How do I go about having those funds to show up under our new name?  I logged on to my personal account and switched to Mater Dolorosa School and the $1.58 I earned under our old profile did not show up under our new.  Do I have all people who chose the old profile to switch to the new profile name?