I update to platinum but it still says gold level This is for Little shelter animal Rescue. please advise
Good Afternoon Dawn,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, I see that the Bronze and Silver levels are not showing 100% complete. Which is why you have not yet received the Platinum seal.
Under Bronze, the following areas need to be updated:
I'm including a link from our Learn How To section of the Community that includes instructions to assist you with updating your Programs: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members
For the Silver level, Audited Financial Statement and Fiscal Year End must be within the past two years to qualify for Silver. I'm also including a link to assist you with updating the Silver Level: How to Achieve the Silver Level of Participation - Update Financial Documents, Fiscal Year, Revenue, Expenses, and Assets & Liabilities
Once you update, save and publish this information, please allow 20-30 minutes to see the Platinum seal on your organization's GuideStar profile page.
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
Just did everything. thank You
Your welcome Dawn, happy to help!
I just checked and the Platinum Seal is now appearing on your organization's profile.
Have a great day!
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