I've updated my profile but it's not updated when I 'view my profile'.
Good Morning Angie,
Thank you for contacting the GuideStar Community.
Once you update, save and publish changes to your organization's profile, it usually takes 20-30 minutes to see the changes on site.
Upon reviewing your organization's profile, I noticed that the Bronze level is not 100% complete. There are two required fields under your Program listed that would need to be updated for the Bronze level to be complete. They are Service Areas and Population Served 1. In order to achieve each level, all fields marked with a red asterisk must be completed.
After you update, save and publish these updates, your organization will then achieve the Platinum seal. Congratulations on all your hard work!
Please let me know if you need any further assistance.
Community Support Specialist
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