AnsweredAssumed Answered

Amazon Smile help needed

Question asked by thomasvetterani on Feb 21, 2018
Latest reply on Feb 26, 2018 by thomasvetterani

We are having difficulty getting recognized by Amazon Smile for our organization.  We have requested this connection, but have received the following email from them indicating a problem on your side of the equation.  Please advise what can be done to expedite resolution for this.



Tom Vetterani

Church of the Open Door


"Hello Tom,


Your organization is not appearing in our program because it appears that your organization was incorrectly listed on GuideStar, which AmazonSmile uses for public 501(c)(3) charitable organization data.


We are reaching out to GuideStar directly to correct the error.


There is typically a lag of several weeks before a charity is added to our system. The exact timing is dependent on the automatic delivery of this information from GuideStar, but you should expect to see your organization included in our program within the next six weeks.


Thank you for your patience and understanding.


Best Regards,


Moses R."


To contact us again about this issue, please respond to this email.