Hello. I updated the form to qualify for PLATINUM Status for our charity The Art of Elysium wondering how long it takes to be reflected on the site or if there is anything else I need to do to get to that status. Thank you.
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, there are some fields under Bronze and Silver that need to be updated.
Under Bronze, the short Biography on Jennifer needs to be shortened to 1,000 characters or less and there are required fields under each of your listed Programs that need to be updated. All fields that are marked with a red asterisk need to be updated in order for your organization to complete that level. I'm including a link that includes instructions for updating your programs: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members
Under the Silver level, Audited Financial Statements and Fiscal Year End must be within the past two years to qualify for Silver. The last audited financial statement for your organization is from 2011 and the fiscal year end is 2012.
Click on the following link for assistance updating Silver: How to Achieve the Silver Level of Participation - Update Financial Documents, Fiscal Year, Revenue, Expenses, and Assets & Liabilities
Once you update this information, save and publish, your organization will receive the GuideStar Platinum Seal. Once you publish, please allow 20-30 minutes to see the changes on site.
Please let me know if you need any further assistance.
Community Support Specialist
Thank you Robin that is very helpful!
We have made the changes on our profile but it looks like its still at Gold. Do you know what else we are missing to be PLATINUM?
COO, The Art Of Elysium / EB Studios
For some reason the updates didn't publish so I republished the updates for you and your organization is now appearing at the Platinum Level. Congratulations!!
Let me know if you need any other assistance.
Have a good day!
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