I have done the entries for gold level but they are have not upgraded.
Good Morning Maria,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, the reason you have not received the Gold seal yet is because the Bronze level is not 100% complete yet.
In order to complete the Bronze level, you will need to shortened your organization's Mission Statement to 800 characters or less and there are required fields that need to be updated under each of your listed programs.
I'm including a link from our Learn How To section of the Community that includes instructions on updating your Programs: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members
Once you update, save and publish, the Bronze level will be 100% complete and your organization will receive the Gold seal.
Please let me know if you need any further assistance.
Community Support Specialist
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