This is absolutely annoying. I cannot make a simple edit on our description on Facebook without going through so many registrations! Please help.
Thank you for sending me your organization's EIN number. Upon researching, I see that no one from the organization has requested permission to manage your GuideStar profile. The misspelling you are seeing is actually on your Facebook page and not being pulled from your organization's GuideStar profile. You would need to contact Facebook for instructions on how to change information on your page.
If you have any questions or want more information on:
Please contact Facebook at https://www.facebook.com/help/contact/fbdonations and they'll be able to assist you with any questions within 48 hours. Please make sure you are logged on Facebook to access the form.
In the meantime, I have bestowed you permission to manage the GuideStar profile for Ji Li Project Institute.
I'm also including a link to our Learn How To section of the Community that includes documents to assist you with updating the organization's profile: Learn How To
GuideStar sends updates to Facebook twice a month around the middle and end of the month.
Hope this helps. Please let us know if you need any further assistance.
Community Support Specialist
Good Morning Anita,
Thank you for contacting the GuideStar Community.
I would be happy to assist you. Could you send me the EIN number for your organization and what information you are trying to edit.
Our description misspells ‘global’.
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