Just spent 30 minutes adding info and when I clicked "save" got a dialog box explaining that it couldn't be saved and all my content disappeared. Help!!
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, I see that the only section you need to update is the Programs section to complete the Bronze level.
In order to add these programs, there are four required fields that are marked with a red asterisk that need to be updated. They are Program Name, Description, Service Areas and Population Served. If you did not update this information when adding your Programs, this may have been what caused them to not save.
Once you add/update the Program, click on save at the bottom of the this page.
Once you have updated and saved each of your programs, click on Save at the bottom of the Bronze section before you click on Publish.
Hope this information helps. Please let me know if you are still unable to save your information, I would be happy to assist you further.
Community Support Specialist
Thanks, Robin. Glad to know that all the info I’d entered wasn’t lost. Will continue with program entries tomorrow.
Retrieving data ...