I have put in multiple requests to edit my organization's profile over the last month and each time after I fill out the required form I get this error message:
So far I have been unable to complete my request to edit my organization's profile.
Thank you for sending me your organization's EIN number. I have bestowed you permission to manage the GuideStar Nonprofit profile for your organization. If you are currently signed into GuideStar, please sign out and back in to reset the page.
I'm also including a link to our Learn How To section of the Community that includes documents to assist you with updating the organization's profile: Learn How To
Please let me know if you need any further assistance.
Community Support Specialist
Thank you for contacting the GuideStar Community.
I apologize for the inconvenience. Could you please send me the EIN number for your organization so I can research this further.
The EIN number is as follows: 46-1309986
Senior Foundation Program Manager
San Francisco, CA
855.655.8724 Ext. 114 | firstname.lastname@example.org
www.usbgfoundation.org | @USBGNCF
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