I recently updated our profile with our social media links and two videos.
The social media links on my profile aren't working and I can't find the videos on our profile.
Did I not update those areas correctly?
Thank you for contacting the GuideStar Community.
I have fixed the issue and the videos for your organization are now playing on the GuideStar profile page.
The videos needed to be added in the following format:
Please let me know if you need any further assistance.
Have a good day!
Community Support Specialist
What about the social media links?
I realized the profile update wanted names and not physical links so I changed those this morning.
I apologize, the Social Media links are working now as well.
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