I am able to add notes however I cannot update my existing note. Why is that?
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, I see that updates were made today but not published. In order to update the existing note that is appearing on your organization's profile page, you will need to click Confirm and Submit button to visit the "Program Terms" page; click the Publish Changes button there. Your information will be posted on GuideStar within 20-30 minutes.
Hope this helps. Please let us know if you need any further assistance.
Community Support Specialist
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