I have updated the address under "edit form". However, when I view the public profile, the main address listed is the old address which is no longer valid. How do I update the "main address" for our organization?
Thank you for contacting the GuideStar Community.
I have republished your updates and the address is now appearing correctly on your organization's GuideStar profile page.
Please let us know if you need any further assistance.
Community Support Specialist
Hello - I had the same problem for MorrisonDance, and this is the only place I could find info.
Good Morning Sarah,
Thank you for contacting GuideStar.
Upon reviewing your organization's profile I see that the address was update on 11/29/16 and the address is appearing as 178 Baker St., Cleveland OH 44017. The updates were saved but not published. I have published the updates for you. Please allow 20-30 minutes to see the changes on the GuideStar profile page.
If the address is incorrect and you need to update it, click on the following link that includes information to assist you: How to Update Organization Address
Please let me know if you need any further assistance.
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