Simple step by step process to add# a testimonial to the AHO account
Good Morning Zara,
Thank you for providing me the information to assist you further.
Upon reviewing your organization's GuideStar profile, The Bronze section of your organization's profile is not 100% complete. The following sections would need to be updated for your organization to complete the Bronze Section:
I'm including a link from our Learn How To section of the Community to assist you with updating the Bronze section: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members. Once you update these fields, save and publish, the Bronze section will be 100% complete.
I'm not seeing any information appearing in the Platinum section of your organization's profile. Click on the following link that includes instructions to assist you with updating Platinum: How to Achieve the Platinum Level of Participation - Review Metrics, Select Metrics, Delete Metrics, Report Results
The financial information that is currently appearing on your organization's profile is appearing on your organization's GuideStar profile page:
Once updates are saved and published, it can take up to 30 minutes to see the changes on your organization's profile page.
You can contact our Nonprofit Support Team for further assistance at (800) 421-8656 , choose option #1, Monday-Friday, 8:00 am-5:00 pm. The team would be happy to assist you.
Please let us know if you need any other assistance.
Community Support Specialist
YOU: ARE NOT ANSWERING MY QUESTION
To begin, please share your organization's EIN. I am unfamiliar with an AHO Account.
DeLeon, Community manager
Sent from my iPhone
Thank you for providing your organization's EIN number. If you are referring to adding a review for AHO, you will find reviews under External Reviews on the organization's GuideStar profile page. The External Review section is just below Charting Impact.
Once you click on Write A Review, it will that you to GreatNonprofits page where you can write a review for AHO.
GuideStar does not handle requests relating to reviews. We are partnered with GreatNonprofits which handles matters relating to reviews. You can contact GreatNonprofits directly at http://greatnonprofits.org/contact-us.
Hope this helps.
NO I was not referring to writing a review in my email to GUIDESTAR.
THESE ARE THE ISSUES………NOT WRITING A REVIEW!
1. I was referring to my updating our profile to Platinum many weeks ago…….YET, our profile still remains Bronze??
· ALSO, the numbers of the income and expenses on our account were updated many weeks ago -along with many other things on our account- which ALSO are NOT being shown on our profile??
2. It’s very frustrating to spend several weeks trying to get someone in person on the phone to try address this issue
· Why does GUIDESTAR not having anyone answering the phone for many weeks…….during the hours you say you are in the office?
· Why is there no voicemail option to leave a message so you can call back and respond to a customer?
I was VERY clear in my email what the issue was.
GUIDESTAR did NOT SUPPORT my request NOR answer my questions.
Please get back to me with answers to my questions.
AHO YOUTH TEAM
Zara Babitzke, MA
Ambassadors of Hope and Opportunity (AHO)
Founder - Executive Director
Mill Valley, CA 94942
NOW your site will not let me enter the info on the programs we have to complete this section.
I filled this out………pressed SAVE and it would not save my info.
This is so frustrating that your site is so difficult to use.
Programs-There are two required fields marked with red asterisks under each of your programs that need to be updated.
If you can send me the information you are trying to update for your Programs, I would be happy to update this section for you.
Here you go to add to complete the Bronze category.
· What about the incorrect expenses & income still on the account even though I changed this weeks ago???
o This SHOULD READ….. Income $228,593 Expense $210,835
· Please let me know when these corrections are completed. Thanks!
AHO Direct Service & Leadership Program
AHO provides personalized direct service of resources and leadership opportunities for youth and engages the community in the solution. Community volunteers are recruited, trained and supported to be the adult ally and champion for one youth at-risk as a Host Family or Life Coach. Host families and Life coaches help youth begin to build a trusting relationship with an adult, to find appropriate long-term housing in the community, navigate barriers to resources, listen and problem solve toward their personalized transition goals.
AHO life coaches assist youth in "real time" situations in the community to access other essential services provided by AHO's 120-member Alliance for Youth service partner network of professionals, businesses and individuals that assist AHO to provide housing, 12 employers that fast-track youth into jobs, free major and minor dental care, educational scholarships, financial literacy, 4 professional MFT trauma therapists that provide pro bono counseling for as long as it takes, 2-week wardrobes, healthcare and more.
AHO Youth Team of previously homeless young adults served by AHO “give back” for the help they receive by creating youth-led projects that bring more awareness and funding. AHO Youth Homeless to Hope traveling murals is one example of a project produced by the Team. Thirty schools and over 1,200 young people were engaged to create and the Town Hall Forum: Think Different where youth spearheaded and collaborated with Senator Mike McGuire, MCOE, COM, Dominican to educate the community about the growing trend of youth homelessness in Marin.
Homeless and at-risk of homelessness youth ages 18 to 25
Thank you for providing the information to update your organization's profile. I have updated the information and the GuideStar Gold seal is now appearing on your organization's profile page.
Please let me know if you need any further assistance.
Retrieving data ...