We submitted our Metrics. Why aren't we platinum?
Good Morning Dana,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, the Bronze level for your organization is not 100% complete. Under your Programs listed, there are two fields that have not been updated that are required in order to complete Bronze. The two fields that need to be updated are Service Areas and Population Served 1.
Once these fields are updated for each of your Programs, saved and published your organization with then achieved the Platinum seal. Please allow 20-30 minutes to see the updates on site.
Congratulations! Please let me know if you need any further assistance.
Community Support Specialist
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