I have a premium subscription. However, when I go to my account, I don't have the download option. Can someone please assist?
Thank you for contacting the GuideStar Community.
I apologies, however, the Premium subscription does not have download capabilities. If you need any further assistance or have any other questions, you can contact our Product Support Department by email at firstname.lastname@example.org or by phone at (800) 421-8656, option #2.
Please let us know if you need any further assistance.
Community Support Specialist
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