I am trying to delete a PO Box as our mailing address. It needs to be the same as our physical address. I can't see how to do that.
Good Morning Brenda,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, I see that updates were made but not published. I have published the updates for you and the address is now appearing on your organization's GuideStar profile.
I'm including a link to our Learn How To section of the Community that includes documents with instructions to assist you with updating your organization's profile: Learn How To
Please let me know if you need any further assistance.
Community Support Specialist
On Thu, Jan 25, 2018 at 10:53 AM, robin.burdick <firstname.lastname@example.org>
Robin, I am having the same issue for Tibetan Gallery & Studio, I updated the mailing address over 10 days ago (and also did update in late February with the Feds). The old address (McKinley Street) is still populated though in the main profile vs. the Petaluma Avenue address that I see on the back end as 'Main Address' under the 'bronze' section. Can you get this corrected by any change? We are expecting donation checks from Network for good and their information is outdated. Thank you!
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