Hello, changes made to profile are not saving. I've updated all areas with *, tried save, continue, publish. Nothing sticks. Can you advise? Thank you, Rebecca
Good Morning Rebecca,
Thank you for contacting the GuideStar Community.
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Upon reviewing your organization's profile, I found that there are required fields that are marked with a red asterisk under Programs that need to be updated. They are Program Name, Description, Service Areas and Population Served. I'm including a link from our Learn How To section of the Community to assist you with updating Bronze including the Programs section: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members
Once you add the Program, make sure to click on save at the bottom of this page?
Then click on Save at the bottom of the Bronze section before you click on Publish?
Hope this helps. Please let me know if you are still having problems saving and I would be happy to assist you further.
Community Support Specialist
Retrieving data ...