I need to change the email linked to our account. When I try to update it in our account settings it will not save with the updated email.
My email is firstname.lastname@example.org we would like the email to be linked to email@example.com
Good Morning Cara,
Thank you for contacting the GuideStar Community.
Upon reviewing your account, I found that the email address firstname.lastname@example.org had not been verified. I have verified the email address for you. If you are currently signed into GuideStar, please sign out and back in to reset the page.
Also, I see that you are approved as the manager to update the profile page for Accessurf Hawaii Inc using the email address email@example.com.
I'm also including a link from our Learn How To section of the Community that includes documents with instructions to assist you with updating your organization's GuideStar profile: Learn How To
Hope this helps. Please let me know if you need any other assistance.
Have a good day!
Community Support Specialist
Retrieving data ...