I don't see my non-profit listed on amazon smile. We received bronze level on 12/5/17. What do we need to be listed on Amazon Smile?
Thank you for contacting the GuideStar Community.
GuideStar receives all its information directly from the IRS on a monthly basis excluding January. As of our last update on December 15th, your organization was not appearing on the IRS Business Master File or on the IRS Publication 78. This is why the organization is not appearing on AmazonSmile.
You would need to contact the IRS to find out what you need to do to get your organization back on the Business Master File and Pub 78. You may contact the Nonprofit Division of the IRS for more information at: (877) 829-5500 (toll-free number). The IRS call center is open 8:00 am to 5:00 pm Eastern Time. Once the IRS updates their records, we will get that update from the IRS and your organization will then be listed on AmazonSmile.
Please let me know if you need any further assistance or have any other questions.
Community Support Specialist
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