I used your organization to collect donations for Cozies4Chemo, a non profit. They have not yet received the funds.
Please contact me to let me know the donors were not scammed!
Thank you for contacting the GuideStar Community.
If the donations for your organization was made through Facebook, GuideStar provides Facebook with your organization's information and does not handle the donations. If you have any questions or want more information on:
Please contact Facebook at https://www.facebook.com/help/contact/fbdonations and they'll be able to assist you with any questions within 48 hours. Please make sure you are logged on Facebook to access the form.
If the donations were not made through Facebook, please let me know how they were made and I would be happy to assist you further.
Community Support Specialist
Do not send me some form email!! They donated through YOU! I'm not contacting Facebook. I want my donations released.Contact me personallyChristine Lorge609-234-3569
Sent from my Verizon, Samsung Galaxy smartphone
GuideStar is not involved in donation processing. In order to receive donations made through Facebook Fundraisers you will need to get in-touch with Facebook. Below is information on when payments occur and how they occur. Was this helpful?
How do nonprofits receive donations made through Facebook?
Nonprofits that are Registered with Facebook Payments
When a charitable organization that is registered with Facebook Payments has reached the minimum donation payout amount, it becomes eligible for a payout, which occurs on a bi-weekly basis. The payout is an ACH/direct deposit to the organization’s bank account. If a charitable organization's donations total hasn't reached the minimum payout amount of $100 USD, €100 or £100, funds will roll over until the amount reaches the minimum amount and becomes eligible for the bi-weekly payout.
Payouts generally take 2 weeks to process. Funds donated between the 1st and 15th of a month will likely be paid out on the first day of the following month. Funds donated between the 16th and the end of the month will likely be paid between the 16th and 19th of the following month.
Nonprofits that aren't Registered with Facebook Payments (US only)
If the charitable organization isn't registered with Facebook Payments, any donations received are distributed through the Network for Good's Donor Advised Fund. If the nonprofit is registered with the Network for Good, the funds are sent by electronic transfer. If the nonprofit isn't registered with the Network for Good, a check is mailed to the organization. Donations are usually distributed a month and a half after the last date of the month in which the donations were made. For example, a donation made in January will be sent to the nonprofit on March 15.
Fundraisers that are Linked to a Nonprofit's Website
If a donation is made to a Facebook fundraiser linked to a campaign on a nonprofit's website, the donation is distributed through the charitable organization's payment processor.
Note: A nonprofit's default payout currency may be U.S. dollars, pounds sterling or euros depending on where it's based.
we still have not received our check, very nervous, we collected $735 a few days after we started of $950, we have not received any check as of yet but i see above it could take up to 75 days...i wish i had known, we needed to book speakers flight now for June... should we close the event or keep up
this is a worrying comment to see. And your issue is still unresolved?
Yes still nothing Tanya CooperFosterKidsUnite, Inc914-645-4638Please let me know what’s next step so I can tell donors to get refund IF this is not legit and contact attorney generals office for fraud
Sent from Yahoo Mail for iPhone
Facebook uses GuideStar to help approve nonprofit organizations interested in using Facebook Fundraisers to receive donations. The information about your organization that appears in Facebook is pulled from an organization's GuideStar Nonprofit Profile.
i am having the same problem, and will call attorney general if i donot hear back this week
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