Hi-I'm in the process of updating our program descriptions, and the public view does not maintain the format I entered, notably in regard to spacing and additional lines. Please advise as to how to format the descriptions so they persist. Thank you.
Good Morning Lisa,
Thank you for contacting the GuideStar Community.
Our IT Department is currently working on a fix for this issue to allow new line/carriage return when updating the Programs description of your organization's profile. Once this has been fixed, we will fix the display of your organization's Program and I will follow up with you as soon as it is appearing correctly.
Please let us know if you need any further assistance.
Community Support Specialist
Thank you very much. Please keep me posted as the fix is released.
Lisa A. Gilson, Grants Management Analyst
Rockefeller Brothers Fund | 475 Riverside Drive, Suite 900 | New York, NY 10115
212.812.4244 | fax 212.812.4299
Great news! The team did some updates to the site this afternoon and the formatting issue has been fixed. I checked and your programs are now appearing with the correct format.
Let me know if you need any further assistance.
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