I tried on several different browsers to update profile information. I recently logged on as suggested to private browsing as suggested, but the changes have not appeared.
Our team found that your audited financial statement needed to be renamed 2016 since the fiscal year ended in 2016. I renamed it for you and was able to publish the updates. Your organization now has achieved the Silver level.
Please let us know if you need any further assistance.
Have a good day!
Community Support Specialist
Good Morning Richard,
Thank you for contacting the GuideStar Community.
Upon reviewing your organization's profile, it looks like you are unable to publish your Silver updates. I have forwarded this to our IT Department to research this further. I will follow up with you as soon as I have an update.
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