I have filled out the Platinum Level metrics for my organization but the website says that section is incomplete. Can you please advise on what else needs to be added for us to reach the Platinum level?
Thanks so much,
Thank you for contacting the GuideStar Community.
Because we are now in 2018, you will need to add metric values for 2017 to the metrics you have listed. If you are able to update one or all of your metrics under platinum, save and publish you should then receive the GuideStar Platinum seal. Congratulations on all your hard work to achieve this level.
Please let me know if you need any further assistance.
Community Support Specialist
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