AnsweredAssumed Answered

Why can't I verify my account?

Question asked by annamasi Partner on Jan 3, 2018
Latest reply on Jan 3, 2018 by annamasi

Hi there,


I have an account under the email I need to update our GuideStar profile (for the organization Friends Life in Nashville, TN. When I attempt to do so, I get a pop-up that says I haven't verified my email/account. However, whenever I click the link in the email that's supposed to verify my email, it just reroutes me to the homepage, and my account remains unverified. I'm going in circles. This is very frustrating. Can someone please help?


Thank you,