AnsweredAssumed Answered

Why is our Platinum status gone?

Question asked by reeseteasley on Jan 3, 2018
Latest reply on Jan 4, 2018 by robin.burdick

On October 12, 2017 we received the Platinum Seal (see below). However today when I log in we only have the Bronze Seal. Please advise as to what happened to our status.


From: []
Sent: Thursday, October 12, 2017 7:02 PM
To; CCF Support 
Subject: Congratulations on your 2017 Platinum Seal of Transparency from GuideStar!


Hello --

Congratulations on achieving the 2017 Platinum Seal of Transparency on GuideStar!

What’s special about getting to Platinum?

  • Timely and accurate information about your organization is now reaching 7+ million annual visitors to GuideStar. Plus, there are tens of millions who use the more than 200 charitable websites that share GuideStar’s data including: AmazonSmile, Facebook, and Network for Good, to name a few...
  • GuideStar Profiles with a Platinum Seal get 2x more views than other profiles.
  • You’re helping the sector shift from a destructive focus on overhead ratios to a focus on making progress and getting results – thank you!

What’s Next?

  • Share it Reaching Platinum is a fantastic achievement—share it to with your followers
  • Display it. You can add our Platinum seal of transparency to your website (using our easy to implement widget) and print materials.
  • Announce it. Find sample text for press releases and social media posts in the Outreach Toolkit.
  • Reflect on it. We’d love your feedback on the updating process. Please fill out our quick 5-minute survey here

All the materials you need are in the Benefits & Rewards tab of the GuideStar profile update tool. (If you forgot where that is ... don’t worry. Go to Update Nonprofit Profile on GuideStar, sign in, and click "Edit Form" by your organization’s name. You’re there.).

Thank you for sharing your amazing work with us and with the world.

If you need any help or have feedback —please reach out to us here.

Team GuideStar