The social media buttons are not working on my public landing page. I have gone in and checked the links, saved, published. I'm not sure why they are not working.
Good Morning Terri,
Thank you for contacting the GuideStar Community.
I was able to get all of your social media links to work except for the LinkedIn one. It looks like the link you provided is to your personal page. I have been informed by our IT Department that you are unable to use your personal Linkedin page under social media. Also, I noticed that the videos you had uploaded were not playing, I have fixed those as well.
Please let us know if you need any further assistance.
Have a good day!
Community Support Specialist
Hello and thank you for helping with the changes! The YouTube channel is
not the link I would like viewers to go to. As part of my new outreach I
have set up a dedicated YouTube channel for educational purposes.
I did go in and paste this URL into the Social Media portion and did a save
and publish. However, can you look to see if this link is one that I
should be using for the YouTube button on the landing page of my site?
This is the channel I want viewers/donors to go to.
Founder/Director Non-Profit http://www.diepcfoundation.org/
The YouTube link is now appearing on your organization's profile page.
Please let me know if you need any other assistance.
Thank you so much.
The responsiveness rate is very much appreciated.
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