The name of the president listed on our profile has retired and our new CEO began today. I don't see in the "edit form" link that I can change the name. Is this something Guidestar changes on your end with the next 990?
Thank you for contacting the GuideStar Community.
You are able to change the name of your President under Bronze. I'm including a link from our Learn How To section of the Community to assist you with updating the leadership information for your organization: How to Achieve the Bronze Level of Participation - Update Organization Name, Address, Mission Statement, Logo, Staff, Leadership, & Board Members
Hope this helps. Please let me know if you need any further assistance.
Community Support Specialist
Hi Robin, I went under Bronze, made the changes, agreed to all the terms, hit the publish button and it doesn’t appear anything saved. Or, is there a lagtime between publishing and how someone views the public profile?
Once you publish updates for your organization's profile it can take 20-30 minutes to see the changes on site.
Hhhmmm, it’s been more than 12 hours and changes are not published.
I currently show that Teri Zywicki is listed as the President, CEO. If this is not correct, feel free to send me the new CEO information and I would be happy to update it on my end for you.
Thanks Robin, it actually seems that it was a 24 hour time lag, not 20-30 minutes, before changes were made public. All is good…thanks for your timely replies!
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