Access My Account
Access your My Account page to update personal information such as change password, update billing information, manage subscriptions - assign individual users, access GuideStar products, update automatic renewal settings, and view License Agreements.
Access My Account
Update Email Address
Update Billing Information
Registering for a GuideStar account gives you FREE access to nonprofit information.
You will receive an auto-generated email requesting you to verify the email address you registered. Check your junk mail or spam folder if not found in your Inbox.
Assign New User
Is the new assigned user's email address unregistered with GuideStar? Start by creating a free account.
Update Automatic Renewal
A confirmation showing auto-renewal was successfully stopped will appear on-screen. If you do not see this confirmation page, please refresh your session and repeat these steps to confirm the renewal has been stopped.
Please note that subscriptions and "pay as you go" report purchases are non-refundable (subject to terms of applicable product license agreement).
Locate Products Purchased
Products appear on the right. Purchased Products such as will be listed under the tab.
Transfer An Account
Accounts are registered by email. To begin transferring an account, register that email address with Guidestar.
Contact the Customer Success Team at email@example.com with a subject of “” in the message. Please include the current registered account email and the registered email of the new user who should be transferred ownership.
User Registration FAQs
I just tried to view a Nonprofit Profile, and I got a message that I need to register first. Why? I’m a long-time GuideStar user, and I’ve never had to do this before.
How will registering improve my experience on GuideStar?
Does registering mean you’ll start charging me for using GuideStar?
I registered, but I still can’t view any Nonprofit Profiles.
Where can I go if I have other questions about using your site?
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