Resolved: July 13, 2017 Outage

Document created by communitymanager Administrator on Jul 19, 2017
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Outage Alert

  • Friday, July 14
    • 8:00 AM PST: Issue Resolved
    • 5:00 AM PST: Issue has been resolved and Guidestar.org is back online. 
  • Thursday, July 13
    • 4:56 PM PST: Teams continue to work on a solution. We currently believe the issue will be resolved late tonight or early morning.
    • 3:00 PM PST: Issue identified. Teams are working on resolving this issue. No ETA when this issue will be resolved.
    • 1:48 PM PST: We are currently working with our hosting provider to resolve this issue. No ETA when this issue will be resolved.
    • 1:00 PM PST: We are currently experiencing issues with connectivity to our Data Center located in Charlotte, NC.  We are actively working with our hosting provider to resolve these issues. This issue is affecting all hosting provider customers.
    • 12:30 PM PST: Guidestar.org is currently offline. Teams are working on resolving the issue. Please check back here for updates.

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