How to Add Social Media Links, Upload Photos and Videos to Your Nonprofit Profile

Document created by robin.burdick Employee on Jun 23, 2017Last modified by communitymanager on Oct 16, 2017
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How to Update the Social & Media Outreach Section (Social Media User Names, Photos and Videos)

 

Please follow the directions below to update the Social & Media Outreach section on your GuideStar Nonprofit Profile.

 

Adding Social Media User Names

The social media handles are strictly the name of your organization, not the URL.  Please see below examples of GuideStar's social media handles:

 

  • Click on Social Media User Names

 

  • The Social Media handles are the name of your organization, not the URL.  Please see the examples of GuideStar's social media handles below:

 

Social Media link examples

 

Save and Publish Updates

  • Once you have completed adding your organization's Social Media links, click Save and Continue at the bottom of the page when complete.
  • To Publish your changes to GuideStar’s website you must click the Publish Changes Now button located at the bottom of each page. This will take you to the Confirm & Publish page where you will be asked to agree to our Terms of Use.
  • Click Finish and Publish to complete the process. Your photo will be appear on your GuideStar Nonprofit Profile within 48 hours.

 

How to Upload Photos

For best results, make sure your photo meets the below requirements:

  • Upload a JPG, GIF, or PNG not larger than 750KB
  • Resolution should be no larger than 450px x 300px

 

To verify the resolution of your logo, right click on the photo and click Edit.  When the below page opens, click on Resize.

 

 

Once you are on the Resize page, click on Pixels and so that it is no larger than 450 px x 300 px.  Click Save.

 

 

  • Click on Photos

 

Click on Browse, upload your photo and click Save.

 

How to Delete Photos

 

To delete a photo or an uploaded document (Form 990, audited financial statement, etc.) from your profile that you've already uploaded, select the Delete link to the far right of the image. Sometimes, given various browser and computer settings, you might not see that link displayed. Here's how to fix that:

 

test.gif 

In other words, scroll to the bottom of the photos section, then drag over to the right. Scroll back up and the Delete links should now appear.

 

Save and Publish Updates

  • Click Save and Continue at the bottom of the page when complete
  • To Publish your changes to GuideStar’s website you must click the Publish Changes Now button located at the bottom of each page. This will take you to the Confirm & Publish page where you will be asked to agree to our Terms of Use.
  • Click Finish and Publish to complete the process. Your photo will be appear on your GuideStar Nonprofit Profile within 48 hours.

 

How to Upload Videos

For best results, please keep in mind the below restrictions:  

  • Check on dimensions/resolution.
  • A maximum of 3 videos can be uploaded to your profile.
  • Process note on YouTube code.

 

  • Click on Videos

 

  • Type in a Video Caption, add your video URL and click on Save.

 

 

Please Note

This is not the URL you used to navigate to your video on YouTube; please make sure the URL includes “/embed/” by following these steps: 1) Navigate to your video on YouTube. 2) Select Share beneath your video. 3) Select the Embed tab. 4) Grab the URL enclosed in the embed code—we’ve built in everything else!

 

YouTube

When you go to YouTube, be sure to press "Share", then "Embed", then copy and paste that link into the Video section of your GuideStar Profile. That should do the trick!

 

Vimeo

See the screen shot below for instructions on copying the correct URL to upload your Vimeo.

 

 

Save and Publish Updates

  • Click Save and Continue at the bottom of the page when complete
  • To Publish your changes to GuideStar’s website you must click the Publish Changes Now button located at the bottom of each page. This will take you to the Confirm & Publish page where you will be asked to agree to our Terms of Use.
  • Click Finish and Publish to complete the process. Your photo will be appear on your GuideStar Nonprofit Profile within 48 hours.

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