Issue Resolved: AmazonSmile Processing Issues

Document created by robin.burdick Employee on Aug 2, 2016Last modified by robin.burdick Employee on Aug 25, 2016
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Issue

We have been informed that AmazonSmile is currently having processing issues.

  • New GuideStar Nonprofit Profiles created in June 2016 to present day have not been processed and do not appear on AmazonSmile
  • Updates to existing Nonprofit Profiles made in June 2016 to present day have not been processed and do not appear on AmazonSmile

 

AmazonSmile

Check out I updated my organization’s GuideStar Nonprofit Profile. When will the updates appear on AmazonSmile?  for information on adding your GuideStar Nonprofit Profile to AmazonSmile.

 

Affected Stakeholders

  • New GuideStar Nonprofit Profiles created in June 2016 to present day
  • Nonprofit Profiles that were updated in June 2016 to present day

 

Resolution

We were notified by AmazonSmile on Monday, August 8th that the issue has been fixed.

 

Updates

  • Date - Details

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