• Public charity status

    Hi, our nonprofit Art Expression Inc. (https://www.guidestar.org/profile/26-1464430 ) was recently reclassified as a Public Charity by the IRS, after previously being classified as a Private Foundation. This was ...
    last modified by amlowden
  • delete my guidestar profile

    I'm trying to delete my GuideStar profile.  I realize that GuideStar does not remove them however, that's an answer to a totally other question.  Can you help?
    last modified by tonyhilker
  • Amazon Smile help needed

    We are having difficulty getting recognized by Amazon Smile for our organization.  We have requested this connection, but have received the following email from them indicating a problem on your side of the equat...
    last modified by thomasvetterani
  • Needing help with completing the different levels.

    Very Confused. One place says I've completed all the way up to Platinum and another says I'm not even finished with Bronze. How can both of these be correct. I need help getting this finished.   A huge question...
    last modified by dewaggoner
  • API

    Hi,    I'm looking to get more information for an API. I am a fundraising platform and am looking to have Guidestar verify 501c3 status prior to fundraising pages going live. 347-210-5815 is my best contact...
    last modified by libbyhikind
  • How do I update content on the donation page?

    I just updated our name from El Viento to Scholars' Hope Foundation and added a donation button. Is there a way of updating the page that you are taken to when you click the donation button? It still reads El Viento a...
    last modified by colleenmensel
  • Searching for GuideStar EPS/vector logo

    Hello! We'd like to include the GuideStar logo in our digital Annual Report; could you please provide an EPS/vector file or access to the below document?   Thanks!     How To Download GuideStar L...
    last modified by emmaschwartz
  • Which profile level do institutional donors use to download info into their grant/donor applicaitons - read this was benefit of completing one of your profile levels.

    Want to update our profile with enough info that Institutional donor can download our profile to their application. What is the minimum profile level needed to achieve this?   Beth
    last modified by bethfisher
  • Which items do we need to update

    Hello, The Mitchell Thorp Foundation was notified that we need to update our profile for continued Participation.  I have logged in and see that our status is Gold Star (see below) Your profile is at the Gold le...
    last modified by bradthorp
  • How do you share the information provided by our nonprofit?

    Dear Sir or Ma'am,   As President and Chairman of the Board of The Pre-Columbian Society of New York, Inc., I wonder if you could please tell me more about how Guidestar shares the information we provide wi...
    last modified by williamgassaway
  • Financials

    Our financials are way off. Please look at it, Ours must have been combined with someone else in error
    last modified by keshabrown
  • update demographics

    Hi there, I need to collect demographic data for reporting in Guidestar.  Can you tell me which specific questions are asked about demographics?   In the Profile it lists:   • Gender Identity &#...
    last modified by kristinbrown
  • Unable to update non-profit profile

    Hi! I am trying to update our non-profit profile but I seem to get stuck in a loop. Here's what I'm doing:   1. Go to http://www.guidestar.org, sign in with username (email) and password 2. I see...
    last modified by manickamnarayanan
  • Can I have more than one organization under one email account?

    Hello, Cindy Quellhorst from St Joseph Church 34-4449482.  I have just recently included our parish, St Joseph, Wapakoneta on GuideStar and am wanting to add our other parishes in our cluster. Since I would be us...
    last modified by cindyquellhorst
  • If our organization adds a "doing business as" name to our form 990, can people search by this name we do business as and find our profile in Guidestar?

    Potential supporters are having trouble finding our organization on Guidestar because we generally use a name that is different from our legal name.  Therefore, we are wondering if we add a "doing business as nam...
    last modified by valeriewalker
  • Upgrade to gold status

    Hi there!   We updated our profile to qualify yesterday and got a message back that we were now gold status, however it still says we are at Silver.  It's been over 24 hours.  Do we need to do anything...
    last modified by mattmcclain
  • Update my Logo in my profile

    Need to update our logo... the wrong logo (old version) is posted
    last modified by reneesavickas
  • Cannot get access to my non-profit profile

    I am trying to claim my non-profit.  I don't know if I claimed it many years ago, but I did the request last week and I still have not received anything in my email.  The organization is Fox Valley Helping P...
    last modified by ravellescherer
  • Change Principal Officer's Name

    Hello,  Our President retired and I am trying to change the Principal Officer to our new President's name.  I have not been able to find where I can make that change.  Many thanks in advance for your h...
    last modified by laurenmchale
  • Bronze to Silver?

    Hi- Am I correct that my organization, Peten Health, can rise to Silver standing if we finish some unanswered questions in the Bronze category?  Follow up question: if we do this during  the "Ski Jump" prom...
    last modified by katefeibusch