Skip navigation
All Places > Support > Blog


1 post

What happened?

During a recent update to GuideStar Nonprofit Profiles and the 2017 GuideStar Profile Standard, we noticed some organizations’ Seals of Transparency were not showing up on their Profile.


What have we done to address this issue?

We reviewed the information for all organizations and have restored Seals of Transparency for qualified organizations. We sincerely apologize for any inconvenience this has caused.


What are you doing to make sure this doesn’t happen in the future?

We’re monitoring this information closely to prevent this issue from happening again. We are developing a backend process that will monitor for similar issues in the future.


How do I confirm the information on my profile is up-to-date?

To review and edit the information on your Nonprofit Profile go to and click “Get Started Now”.


If you have any further questions fill out a form on this support page and one of our representatives will be in touch.

Filter Blog

By date: